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canonical_url: "https://aidr.today/d6d9b8ca?lang=en"
title: "Sources: Decagon, which offers AI customer service agents and was last valued at $4.5B, hired a bank and is in early talks with buyers, including ServiceNow (Katie Roof/Business Insider)"
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published_at: "2026-10-13T17:55:52.000Z"
category: "Industry"
topics: ["agent"]
source_urls: ["https://www.techmeme.com/261013/p36"]
summary: "Decagon, an AI customer service agent provider last valued at $4.5B, has hired a bank and is in early talks with potential buyers including ServiceNow."
---

# Sources: Decagon, which offers AI customer service agents and was last valued at $4\.5B, hired a bank and is in early talks with buyers, including ServiceNow \(Katie Roof/Business Insider\)

> [Open the canonical story](<https://aidr.today/d6d9b8ca?lang=en>)

**Published:** 2026-10-13T17:55:52.000Z
**Category:** Industry
**Topics:** agent

## Summary

Decagon, an AI customer service agent provider last valued at $4\.5B, has hired a bank and is in early talks with potential buyers including ServiceNow\.

## Sources

- [Story source](<https://www.techmeme.com/261013/p36>)