--- format: "aidr-story-markdown/v1" id: "c2344db15d1f443132d74d2a3bb19d9adfb89c3a228ec8b5e19ef94f04fa30d6" canonical_url: "https://aidr.today/c2344db1?lang=en" title: "PayPal Plans $1.5B in AI Savings to Support Future Profit Growth" lang: "en" requested_lang: "en" available_langs: ["en","vi"] translation_fallback: null fallback_fields: [] published_at: "2026-10-27T16:23:30.000Z" category: "Industry" topics: ["agent"] source_urls: ["https://marketbrief.now/earnings/update-paypal-plans-15b-in-ai-savings-to-support-future-profit-growth-39fa1f36","https://huggingnews.com/earnings/update-paypal-plans-15b-in-ai-savings-to-support-future-profit-growth-39fa1f36"] summary: "PayPal aims to cut costs by $1.5B over the next few years by deploying AI agents in customer service as part of a plan to drive long-term profitability. CEO Enrique Lores forecast that the company can achieve \"sustainable double-digit\" non-GAAP earnings growth in the medium term, citing a strategy that combines share buybacks and transaction margin expansion with ongoing operational efficiency. The outlook follows a third-quarter report in which PayPal raised its full-year adjusted earnings per share guide to approximately $5.60, up from $5.38." --- # PayPal Plans $1\.5B in AI Savings to Support Future Profit Growth > [Open the canonical story]() **Published:** 2026-10-27T16:23:30.000Z **Category:** Industry **Topics:** agent ## Summary PayPal aims to cut costs by $1\.5B over the next few years by deploying AI agents in customer service as part of a plan to drive long\-term profitability\. CEO Enrique Lores forecast that the company can achieve "sustainable double\-digit" non\-GAAP earnings growth in the medium term, citing a strategy that combines share buybacks and transaction margin expansion with ongoing operational efficiency\. The outlook follows a third\-quarter report in which PayPal raised its full\-year adjusted earnings per share guide to approximately $5\.60, up from $5\.38\. ## Sources - [Story source]() - [Story source]()