---
format: "aidr-story-markdown/v1"
id: "c0a160f822f0cd31adb2723610d1e1c3e76b0b3ec33578e529074f5de4f45aef"
canonical_url: "https://aidr.today/c0a160f8?lang=en"
title: "OpenAI Fixes Bug That Dropped Paid User Balances to 0%"
lang: "en"
requested_lang: "en"
available_langs: ["en","vi"]
translation_fallback: null
fallback_fields: []
published_at: "2026-09-09T19:18:06.000Z"
category: "Infra"
topics: ["openai","bug-fix","user-balances","quota","technical-issue","update","gpt","codex"]
source_urls: ["https://huggingnews.com/ai/update-openai-fixes-bug-that-dropped-paid-user-balances-to-0percent-ea213a48","https://huggingnews.com/ai/update-openai-grants-extra-resets-after-bug-wipes-chatgpt-work-and-codex-cfdd915f"]
summary: "OpenAI investigated a technical issue on Sept 9 that caused a subset of users to lose their remaining service quotas. Individual users reported their usage bal…"
---

# OpenAI Fixes Bug That Dropped Paid User Balances to 0%

> [Open the canonical story](<https://aidr.today/c0a160f8?lang=en>)

**Published:** 2026-09-09T19:18:06.000Z
**Category:** Infra
**Topics:** openai, bug\-fix, user\-balances, quota, technical\-issue, update, gpt, codex

## Summary

OpenAI investigated a technical issue on Sept 9 that caused a subset of users to lose their remaining service quotas\. Individual users reported their usage bal…

## Sources

- [Story source](<https://huggingnews.com/ai/update-openai-fixes-bug-that-dropped-paid-user-balances-to-0percent-ea213a48>)
- [Story source](<https://huggingnews.com/ai/update-openai-grants-extra-resets-after-bug-wipes-chatgpt-work-and-codex-cfdd915f>)