---
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id: "6d86d47cf742e4dbad5d80e89318cc155ac6525b70acd0aa71d792cb71d5b145"
canonical_url: "https://aidr.today/6d86d47c?lang=en"
title: "Following the Flow the Law Requires: Training Voice Agents to Transfer to Unseen Regulated Procedures in Debt Collection"
lang: "en"
requested_lang: "en"
available_langs: ["en","vi"]
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published_at: "2026-10-15T04:00:00.000Z"
category: "Research"
topics: ["regulation"]
source_urls: ["https://arxiv.org/abs/2610.18881"]
summary: "A 9-billion-parameter voice agent was fine-tuned on 2,506 conversations from 297 randomized procedures and evaluated on four unseen deployment procedures, using a machine-readable specification called FlowSpec to generate policy instructions, gate tools, supply supervision, and define tests."
---

# Following the Flow the Law Requires: Training Voice Agents to Transfer to Unseen Regulated Procedures in Debt Collection

> [Open the canonical story](<https://aidr.today/6d86d47c?lang=en>)

**Published:** 2026-10-15T04:00:00.000Z
**Category:** Research
**Topics:** regulation

## Summary

A 9\-billion\-parameter voice agent was fine\-tuned on 2,506 conversations from 297 randomized procedures and evaluated on four unseen deployment procedures, using a machine\-readable specification called FlowSpec to generate policy instructions, gate tools, supply supervision, and define tests\.

## Sources

- [Story source](<https://arxiv.org/abs/2610.18881>)