---
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canonical_url: "https://aidr.today/5849c3c3?lang=en"
title: "Australia's central bank finds AI hitting young workers first, especially in software and customer service"
lang: "en"
requested_lang: "en"
available_langs: ["en","vi"]
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published_at: "2026-11-15T10:45:58.000Z"
category: "Research"
topics: ["openai","llm"]
source_urls: ["https://the-decoder.com/australias-central-bank-finds-ai-hitting-young-workers-first-especially-in-software-and-customer-service/"]
summary: "Australia's central bank sees early signs that AI is hitting young entry-level workers in software development and customer service. Job postings and employment among 15- to 24-year-olds in those fields have dropped more sharply than among older workers since ChatGPT launched."
---

# Australia's central bank finds AI hitting young workers first, especially in software and customer service

> [Open the canonical story](<https://aidr.today/5849c3c3?lang=en>)

**Published:** 2026-11-15T10:45:58.000Z
**Category:** Research
**Topics:** openai, llm

## Summary

Australia's central bank sees early signs that AI is hitting young entry\-level workers in software development and customer service\. Job postings and employment among 15\- to 24\-year\-olds in those fields have dropped more sharply than among older workers since ChatGPT launched\.

## Sources

- [Story source](<https://the-decoder.com/australias-central-bank-finds-ai-hitting-young-workers-first-especially-in-software-and-customer-service/>)